With over 18 years of hands-on experience across the IT field, I bring deep knowledge across firewalls, server administration, cybersecurity, cloud hosting, virtualisation, and telephony — from small business PBX installations to contact centres managing over 1,000 agents.
I founded QSupport in 2016 with a straightforward belief: South African businesses deserved a cloud provider that understood their environment - power outage, data sovereignty, budget constraints, and the reality of operating without a large internal IT team.
QSupport has grown organically since then, adapting to the needs of clients and building deeper expertise along the way. Every client engagement is still a hands-on, engineered relationship — not an account number in a ticketing system.
QSupport started as a backup-as-a-service provider and has expanded into a full managed private cloud operator — driven entirely by what clients needed, not a product roadmap written in a boardroom.
Deep hands-on experience across server administration, firewall management, cybersecurity, virtualisation and telephony — from small business deployments to enterprise contact centres with 1,000+ agents.
Started as a focused backup-as-a-service provider, delivering cloud-based backups from PCI DSS-compliant data centres with NAPAfrica IX connectivity. Veeam Silver Cloud & Service Provider from the outset.
Grew by solving real problems for real clients — not through aggressive sales. Expanded from backup into managed hosting, then hosted voice, as clients asked for more from a provider they already trusted.
Launched fully managed private cloud hosting — compute, storage, OS management, security and 24/7 monitoring — delivered as a structured monthly service from Teraco Isando, Johannesburg.
Rebranded to QSupport Cloud to reflect the full scope of managed services — Run Anywhere, Stay Protected, Stay Connected — under a single sovereign South African provider.
We collaborate with clients before designing solutions — because cloud infrastructure that doesn't fit the business is just expensive complexity.
Infrastructure designed to fit specific organisational needs — not generic templates that leave you working around the platform rather than with it.
Dedicated resources mean greater control over data security. Your data doesn't share infrastructure with unknown third parties — and never leaves South African jurisdiction.
Simplified adherence to POPIA, GDPR where applicable, and sector-specific requirements. Contractual guarantees, not policy statements.
Flexible resources that adapt to changing organisational demands — without requiring a platform migration or a new procurement cycle every time you grow.
We define what we own and what stays with you — before engagement begins. No scope creep. No finger-pointing at incident time.
If you're an IT service company managing the infrastructure of SMEs in South Africa, I'd like to explore how we can work together to enhance your clients' IT environments.
Whether your clients need cloud hosting, cloud backups, or VoIP — our Managed Private Cloud platform lets you offer enterprise-grade solutions without building and managing the infrastructure yourself.
We manage the hosting environment, cybersecurity, server hardware, hypervisor software and related technologies on behalf of your clients. You stay focused on the relationship — we handle the heavy infrastructure lifting.
Certified Veeam Cloud & Service Provider — Silver tier. Backup and DR delivered on the industry standard platform.
Tier III+ carrier-neutral data centre in Johannesburg. NAPAfrica IX connected. Power outage resilient with full UPS and diesel generation.
Aligned data handling, retention and subject rights. All data stored in South African jurisdiction. Signed DPA provided as standard.
Contractually guaranteed in every MSA. Your data never leaves South African borders — not a policy, a legal obligation.
Book a 30-minute session with Quincy directly. We'll assess your environment, understand your requirements, and tell you honestly whether we're the right fit — whether or not you become a client.