We offer two backup models - fully managed backup and DR for your cloud workloads, and sovereign offsite Veeam Cloud Repository storage for businesses running their own infrastructure. Clearly defined scope. Contractual RTO/RPO. Written evidence monthly.
Whether your workloads run in our cloud or on your own infrastructure, we have a backup model built for your situation. Many clients use both.
If your servers and applications run in our managed private cloud, we handle backup end-to-end. We configure, monitor, test and report — you receive monthly written evidence that your data is protected and recoverable.
Already running Veeam on your own infrastructure? As a certified Veeam Silver VCSP, we provide a secure South African offsite repository. Your Veeam installation pushes encrypted backups to us — stored safely, sovereignly, and separately from your primary site.
For managed cloud backup clients, the service boundary is defined before engagement — so everyone knows exactly what we own and what stays with you.
Each layer is designed so you have written proof of protection — not just a green light on a dashboard.
Managed Backup & DR is priced as a monthly service based on the volume of data under protection and the agreed RTO/RPO tier for each workload.
Veeam Cloud Repository storage is priced on consumed capacity — you pay for what you use, billed monthly. No long-term commitments required to get started.
We audit your current backup configuration — coverage gaps, untested restores, single points of failure and ransomware exposure. We identify which model fits your situation and what's needed to close your gaps.
We define the backup strategy, workload priority, RTO/RPO targets and retention periods. Scope is documented and agreed before any work begins — no surprises later.
Agents deployed, policies configured, initial backup seeds completed. We verify the first full backup before handing over to steady-state monitoring.
Continuous monitoring, monthly recovery testing in an isolated environment, and written monthly reports delivered to you as evidence. You never have to wonder if your backups work.
Backup and DR is your recovery layer. Most clients pair it with sovereign infrastructure and hosted voice to complete their continuity posture.
If your workloads are hosted in our managed private cloud, Model 1 (Managed Backup & DR) gives you fully managed, tested protection with monthly reporting and contractual RTO/RPO. If you run your own Veeam infrastructure on-premises or elsewhere, Model 2 (Veeam Cloud Repository) gives you a secure South African offsite destination for your encrypted backups. Many clients use both.
No — and this is by design. Backups pushed to our Veeam Cloud Repository are encrypted by your Veeam installation before they leave your environment. We store the encrypted data securely but do not hold your encryption keys. Restoration is performed by you using your own Veeam console and credentials. This encryption model means your data is inaccessible to anyone but you — even in a worst-case scenario involving our infrastructure.
We test them monthly. Selected workloads are recovered into an isolated environment and verified restorable. You receive a written report with restore results, exception alerts and coverage confirmation every month. We prove it — we don't just assume it.
For managed cloud workloads, recovery time is governed by your contracted RTO — agreed upfront and tested monthly. For critical workloads we typically target sub-4-hour recovery. Immutable copies cannot be encrypted by ransomware, so your recovery point is always clean.
All backup data — whether managed cloud backups or VCSP repository storage — is held inside South African jurisdiction at Teraco Isando, Johannesburg. No data is transferred to or stored in foreign cloud regions. Contractually guaranteed in every service agreement.
Yes. All backup data is stored in South Africa under South African law. Our DPA covers both backup models and is aligned with POPIA requirements. Your information officer can request compliance documentation at any time.
Book a 30-minute backup assessment. We'll review your current environment, identify your exposure, and recommend the right protection model — managed backup, Cloud Repository, or both.