QSupport Cloud is a South Africa sovereign private cloud and continuity operator. Engineered to negate power outages, ransomware, and infrastructure failure. Sovereign data. SLA-backed recovery. Named engineers on the line.
Power outage kills your UPS at 14:47 on a Thursday. Ransomware encrypts your file server overnight. Your hyperscaler region goes dark and support is in Dublin. Your on-prem storage controller fails and the spare is six weeks out.
Every one of these scenarios has played out in South African businesses this year. Most did not recover in hours. Many did not recover at all.
We engineer your infrastructure to handle the failures that actually happen - not the ones on the brochure.
of SA businesses that lose critical data for more than 10 days close within a year
days — average time to identify and contain a ransomware breach
average cost of a data breach to a South African enterprise
average monthly power outage exposure for Gauteng businesses
Hyperscalers sell you primitives and a shared-responsibility model. We sell you the outcome.
| The Hyperscaler | The Cheap Local Host | QSupport Cloud | |
|---|---|---|---|
| Data jurisdiction | US / EU (CLOUD Act exposure) | SA, but unclear contracts | SA sovereign, contractually guaranteed |
| Support | Ticket queue, offshore, tiered | Best-effort, one engineer | Named engineers, SLA response |
| Recovery SLA | Service credits only | "We'll do our best" | Contractual RTO/RPO with penalties |
| Architecture | Shared-responsibility maze | Single-site, single point of failure | Multi-site SA, engineered HA |
| Cost model | Egress traps, 47 SKUs | Cheap until you need help | Predictable monthly, all-in |
| Who owns the outcome | You do | You do | We do |
Your line-of-business systems on engineered, monitored, SLA-backed infrastructure inside South Africa. Built to handle power outages. Hardened against ransomware.
Immutable, air-gapped, tested. We don't hope your backups work — we prove it with evidence-based recovery testing and monthly exception reporting.
Enterprise-grade PBX with queueing, recording, analytics and continuity routing. Your phones will keep on working even if your office environment goes down.
Named SLAs, named engineers, named response times.
Aligned handling, retention, and data subject rights — SA jurisdiction
Veeam Silver Cloud & Service Provider — certified backup and DR delivery
Contractually guaranteed in every MSA. No cross-border data transfer
Tier III+ data centre — Isando, Johannesburg. NAPAfrica IX connected
No slide decks. No pitch. A working session with a senior QSupport Cloud engineer who will map your current risk exposure, identify your top three recovery gaps, and tell you exactly what it would take to close them.